Quality and Service Commitment
Our company always put the interests of customers and product quality to the first place,and always adhere to the”no best, only better” as our purpose. We will be commitment to provide high quality products with perfect site services and after-sales service. Now the specific commitments are as follows:
1.Ensure to timely provide complete sets of equipment and accessories.
2.Ensure that one-time installation debugging acceptance.
3.To provide high quality material with preferential price.
4.Priority to provide customer our new craftworks and products.
5.Free training technological operator to ensure the trained staff can operation independently.
6.In the installation process,we will appoint a installation supervision staff on the spot.
7.we will offer an experienced project manager, organize a good installation team for the work of field installation debugging.
8.After the equipment field assembly and installation, we will be also responsible for the single equipment debugging, online debugging and Feeding trial operation,to ensure that equipments can normal operate in full load conditions. We will provide all kinds of information and records according to the requirements of the bid.The qualified completion files will be provided to customers according to their requirements within one month after acceptance.
9.In the warranty period, all because of the quality of products has caused the damage or failure of equipment,suppliers will take the responsibility for the free repair and replacing spare part. Due to the damage caused by the customer,we only charge material costs for repair and replacement.After the receipt of customers notice,we will suggests the method to solve problem within six hours,or send specialist to the site to solve the problem within twenty four hours.